Retailer Information

Winter Shipping Notice for Pentart (and all) Liquids

During the winter months, liquid Pentart products can be sensitive travelers. Retailers shipping to colder climates must take proper precautions to prevent freezing.

Decoupage Queen cannot be held responsible for product failures caused by freezing temperatures once the retailer has shipped the goods.

Below are practical ways to safeguard your shipments—simple measures that help your paints and mediums arrive ready to perform.

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Precautions Retailers Should Take When Shipping Pentart Liquids in Winter

1. Check local and destination temperatures
Avoid shipping when temperatures are expected to dip below freezing (32°F / 0°C). Holding an order a day or two can prevent product damage.

2. Use insulated packaging

• Thermal bubble mailers

• Insulated box liners

• Foam padding that traps warmth
  These act like a temporary winter coat for your bottles.

3. Add heat packs for longer routes
Single-use heat packs (12–72 hours) maintain temperature stability during transit. (Not to be used with solvent based products)
Tip: Avoid direct contact between the heat pack and the product—add a buffer layer of packaging.

4. Ship early in the week
Avoid Friday shipments that may sit in unheated trucks or warehouses over the weekend.

5. Choose faster shipping methods
Priority or express options reduce exposure time to freezing conditions.

6. Mark the package accordingly
Labels such as “Temperature-Sensitive – Do Not Freeze” help alert carriers (even if they can’t guarantee protection).

7. Communicate with customers
Retailers may advise their own customers to avoid leaving delivered parcels outdoors or in cold mailboxes.

8. Store inventory wisely before it ever ships
Keep liquid Pentart products in heated spaces. Even a brief freeze before packaging can affect performance.

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Retailer FAQ

MAP pricing is in effect for all products. - Retailer's price can not fall below listed price for product published on our website at any given time.

Wholesale discounts percentages will be provided upon approval 

Our Product Lines

USA Retailers have access to product lines including Decoupage Queen, Pentart, Paper Designs, ITD, Calambour, AB Studios, LaBlanche and More. We welcome retailers outside the USA for Decoupage Queen brand papers.
 

Minimum Prices

In order to keep the value of our brands high and to keep prices consistent, the MSRP/MAP prices must be in effect at all times. 

Discount Policy for Poppy Rose LLC Merchants/Retailers:

Retailers may conduct “authorized sales” provided these promotions comply with Poppy Rose LLC’s discount policy and established sale parameters. Authorized sales must adhere to the limits on discount percentages, sale duration, and frequency as outlined in this agreement, ensuring the integrity of our pricing standards remains intact.

May be offered for no more than four consecutive days at a time (Sale dates need to be listed with specific sale dates)

Price cannot go 25% below MSRP

Should happen one time (or less) per quarter with a maximum of four times (or less) per year

May not offer a discount on New Releases until 90 days after the date of the public reveal

Sales may includes Moulds, Papers, and Stencils. Authorized sales for any Other brands/products under the Poppy Rose distribution will be announced with clear guidelines and are otherwise prohibited.

Discounts encompass but are not limited to percent-off sales, coupon codes, and loyalty programs that result in reduced prices on products.

The purpose of this policy is to maintain Poppy Rose LLC’s reputation as a premium brand, foster a healthy marketplace, and prevent undercutting among merchants and retailers.